60
InputKit score
4.7
Google rating
807 reviews · 72% replied
12
Years of activity on Google
Montreal, Quebec
Chateau D'Ivoire - Official Rolex Retailer and an Authorized Service Centre
AI summary
Chateau D'Ivoire is a Montreal‑based luxury jeweler that sells high‑end watches—including Rolex, Omega, Cartier and IWC—alongside fine jewelry such as rings, bracelets and necklaces. It also offers wedding‑related services like engagement‑ring guidance and custom jewellery workshops, plus an authorized Rolex service centre for watch maintenance. The shop has operated since 1978 and provides secure online purchasing and customer support.
AI summary
What the reviews say
Customers consistently praise the boutique’s expert, friendly staff and the relaxed, personalized buying experience, while noting the impressive inventory and solid after‑sales service.
AI-generated from 641 reviews. May contain inaccuracies.
Reviews per month
Peak: 44 reviews in Aug
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Highly knowledgeable staff (Ludovic, Marie, Zakaria, Christina)
- Warm, pressure‑free, personalized service
- Extensive selection of luxury watches and jewelry
- Professional after‑sales care and quick repairs
- Elegant boutique atmosphere with attentive hospitality
Areas to watch
Friction points or concerns that come up more than once.
- Occasional pricing opacity on contracts
- Rare reports of feeling judged or ignored
- Some service‑fee disputes (e.g., battery, strap pricing)
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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