/100
53
InputKit score
4.4
Google rating
90 reviews · 13% replied
AI summary
What the reviews say
Most customers praise Gilco for friendly, trustworthy staff and clear pricing, though a few report poor communication and selective service.
AI-generated from 30 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, welcoming staff
- Transparent quotes and invoices
- Quick turnaround for oil changes and tire fixes
- Honest advice and loaner cars offered
- Good expertise on European and electric vehicles
Areas to watch
Friction points or concerns that come up more than once.
- Occasional refusal of certain customers
- Inconsistent communication on diagnoses
- Higher than expected fees for simple jobs
Recurring themes
Topics customers talk about most often in their feedback.
staff attitudepricing transparencyservice speedcustomer trust
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…