56
InputKit score
3.9
Google rating
280 reviews · 52% replied
5
Years of activity on Google
Laval, Quebec
Centre Santé Osman
AI summary
Osman Medical is a multidisciplinary clinic in Laval that provides family medicine, walk‑in urgent care and nursing services, as well as blood tests, adult vaccinations (including COVID‑19) and a pharmacy. It also offers occupational therapy, on‑site orthotics and prostheses fabrication, podiatry care, and social‑work support, with many services covered by RAMQ and workers’ compensation. The clinic operates weekdays from 9 am to 7 pm and accepts appointments online or walk‑ins.
AI summary
What the reviews say
Clients praise the friendly staff and thorough care, but long wait times are a frequent complaint.
AI-generated from 165 reviews. May contain inaccuracies.
Reviews per month
Peak: 14 reviews in Feb
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Warm, welcoming front‑desk staff
- Doctors are attentive and professional
- Good follow‑up and communication
- On‑site pharmacy saves time
- Clean, well‑organized facilities
Areas to watch
Friction points or concerns that come up more than once.
- Frequent 1‑2 hour delays despite appointments
- Inconsistent phone‑call follow‑ups
- Occasional reports of rushed exams
- Waiting room can feel cramped
Recurring themes
Topics customers talk about most often in their feedback.
Reviews
What customers say, pulled from verified Google reviews.
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