52
InputKit score
2.8
Google rating
65 reviews · 0% replied
9
Years of activity on Google
Drummondville, Quebec
Centre Medical St-Francois
AI summary
Centre Medical St‑François is a family‑medicine clinic in Drummondville, Quebec, operating since 1990. It employs 17 general practitioners along with nurses, social workers, psychiatrists and pharmacists, providing primary care, emergency, palliative and geriatric services. The clinic offers extended hours every day, including weekends, and will implement a new phone‑triage appointment system starting February 2026. It also manages patient transitions such as the upcoming retirement of Dr. Jean‑François Forcier in May 2026.
AI summary
What the reviews say
Patients praise the doctors’ care but are frustrated by chronic appointment‑booking problems and phone service.
AI-generated from 41 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Jan
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Doctors are attentive and give good advice
- Staff are friendly when you reach them
- Quick service for some urgent visits
- Long‑term patients are loyal
Areas to watch
Friction points or concerns that come up more than once.
- Phone line constantly busy or drops calls
- Appointments hard to get, often weeks away
- Mini‑urgent care frequently full
- Reception sometimes rude or unhelpful
Recurring themes
Topics customers talk about most often in their feedback.
Reviews
What customers say, pulled from verified Google reviews.
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