53
InputKit score
3.0
Google rating
289 reviews · 29% replied
10
Years of activity on Google
Mount Royal, Quebec
Centre Médical Santé Mont Royal
AI summary
Centre Médical Santé Mont‑Royal is a walk‑in medical clinic in Mont‑Royal, Quebec. It offers family medicine, urgent‑care visits, specialist consultations, blood‑test collection and nursing services through its Groupes de médecine de famille. Patients can book or cancel appointments online, and the clinic operates extended hours, including evenings and weekends.
AI summary
What the reviews say
Patients love the courteous staff and skilled doctors, but the clinic’s booking system and front‑desk service are hit‑or‑miss, leading to frequent frustration.
AI-generated from 234 reviews. May contain inaccuracies.
Reviews per month
Peak: 7 reviews in Mar
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, bilingual reception staff praised by many
- Doctors often described as caring and competent
- Quick walk‑in appointments when the system works
- Clean, well‑located facility with good parking options
- Online booking app (Tap/Telehealth) appreciated when functional
Areas to watch
Friction points or concerns that come up more than once.
- Receptionists frequently rude or unhelpful
- Online appointment platform often broken
- Appointments cancelled or delayed without notice
- Inconsistent communication and follow‑up
Recurring themes
Topics customers talk about most often in their feedback.
Reviews
What customers say, pulled from verified Google reviews.
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