EN

2.9

Google rating

30 reviews · 0% replied

5

Years of activity on Google

Saint-Basile-le-Grand, Quebec

Centre Médical Saint-Basile

Not an award winner

AI summary

Centre Médical Saint‑Basile is a family‑medicine clinic in Saint‑Basile‑le‑Grand that has been providing primary care to the local community for over 40 years. It offers family physicians, clinical nurses, walk‑in minor‑urgent care, minor surgical procedures and cortisone injections, as well as blood‑draw services and a patient portal (MYLE). The clinic is currently recruiting full‑ or part‑time family doctors and can transfer patients to a nearby clinic when needed.

Centre Médical Saint-Basile
Centre Médical Saint-Basile

AI summary

What the reviews say

Patients love the caring doctors and friendly staff, but many struggle with a broken appointment system and long waits.

AI-generated from 14 reviews. May contain inaccuracies.

Reviews per month

Peak: 2 reviews in Feb

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Doctors are described as competent and compassionate
  • Friendly staff and helpful secretaries praised
  • Clear explanations and simple language used by doctors
  • Appointments often start on time
  • No wait reported by some patients

Areas to watch

Friction points or concerns that come up more than once.

  • Appointment booking via Bonjour Santé is unreliable
  • Long waiting times reported
  • Facility not wheelchair‑friendly
  • Some secretaries perceived as unfriendly

Recurring themes

Topics customers talk about most often in their feedback.

appointment schedulingstaff friendlinesswait timeaccessibility

Reviews

What customers say, pulled from verified Google reviews.

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