/100
48
InputKit score
3.5
Google rating
47 reviews · 17% replied
9
Years of activity on Google
AI summary
What the reviews say
Patients are split: many praise the friendly staff and clean clinic, but a large number complain about disorganization, poor communication and painful procedures.
AI-generated from 36 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Apr
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Warm, attentive reception staff
- Dr. Alex Tran praised for empathy and skill
- Clean, modern facilities
- Reasonable pricing for many procedures
- Good care for children and orthodontic patients
Areas to watch
Friction points or concerns that come up more than once.
- Frequent appointment mix‑ups and last‑minute cancellations
- Inconsistent communication about treatment plans
- Reports of painful or incomplete procedures
- Perceived upselling and high fees for short visits
Recurring themes
Topics customers talk about most often in their feedback.
staff friendlinesscleanlinessappointment schedulingtreatment qualitypricing
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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