3.9

Google rating

187 reviews · 57% replied

Dorval, Quebec

Centre de service Intact

Not an award winner

Centre de service Intact
Centre de service Intact
Centre de service Intact
Centre de service Intact

AI summary

What the reviews say

Customers are split: many praise friendly staff, quick rentals and clean facilities, but a large number report poor communication, costly or botched repairs, and long wait times.

AI-generated from 128 reviews. May contain inaccuracies.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Friendly, helpful front‑desk staff
  • Convenient on‑site rental cars
  • Clean, well‑organized waiting area
  • Fast service for simple repairs
  • Clear explanations for some claims

Areas to watch

Friction points or concerns that come up more than once.

  • Frequent delays and poor follow‑up
  • Repair quality issues and extra damage
  • High costs and questionable billing
  • Inconsistent communication with managers

Recurring themes

Topics customers talk about most often in their feedback.

staff attituderental car servicerepair qualitycommunicationpricing

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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