57
InputKit score
4.3
Google rating
24 reviews · 42% replied
8
Years in business
Québec City, Quebec
Centre de Santé La Source (Hôtel Québec Inn)
AI summary
Centre de Santé La Source is a spa and wellness center located inside the Hôtel Québec INN and Hôtel Plaza Québec. It offers a range of services such as therapeutic and relaxation massages, orthotherapy, kinesiology, body treatments, balneotherapy, and facial, manicure and pedicure services. The centre also provides accommodation packages that combine spa treatments with overnight stays at the JARO hotels.
AI summary
What the reviews say
Customers praise the friendly staff and high‑quality massages, especially from Andrew and Maxime, but some complain about hidden fees, aging facilities, and occasional short sessions.
AI-generated from 15 reviews. May contain inaccuracies.
Reviews per month
Peak: 6 reviews in Aug
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Professional, courteous staff
- Excellent massages (Andrew, Maxime, Rosa)
- Warm, family‑like welcome
- Clean rooms and spa area
- Relaxing hydrotherapy experiences
Areas to watch
Friction points or concerns that come up more than once.
- Unexpected fees for appointment changes
- Facility looks dated, some equipment faulty
- Limited privacy in hotel pool
- Occasionally shorter massage than booked
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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