EN

4.5

Google rating

115 reviews · 79% replied

Québec City, Quebec

Centre de l'auto Concept 3

Not an award winner

AI summary

Centre de l'auto Concept 3 is an auto repair and maintenance garage in Québec City that has been operating since 1999. They specialize in European car brands, offering mechanical, electronic, and climate‑control services, and keep a large inventory of parts. The shop provides a waiting area with Wi‑Fi and is accredited for environmentally friendly practices.

Centre de l'auto Concept 3
Centre de l'auto Concept 3
Centre de l'auto Concept 3
Centre de l'auto Concept 3

AI summary

What the reviews say

Customers praise the shop for its courteous, competent team, fair prices and honest, fast service, though a few have experienced poor communication and billing issues.

AI-generated from 21 reviews. May contain inaccuracies.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Friendly, knowledgeable staff (Nancy, Claude, etc.)
  • Transparent pricing, often cheaper than dealers
  • Honest diagnostics and no‑pressure recommendations
  • Quick, thorough service and clear explanations
  • Clean shop environment

Areas to watch

Friction points or concerns that come up more than once.

  • Occasional unreturned calls on warranty refunds
  • Some billing disputes and over‑charging claims
  • Inconsistent follow‑up on scheduled work

Recurring themes

Topics customers talk about most often in their feedback.

staffpricinghonestyspeed

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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