53
InputKit score
4.4
Google rating
79 reviews · 0% replied
13
Years in business
Saint-Lazare, Quebec
Centre Canin de L'Ouest
AI summary
Centre Canin de l'Ouest is a pet‑grooming and boarding facility in Saint‑Lazare, near Vaudreuil‑Dorion, that has been operating for 39 years. It offers dog daycare, overnight boarding, grooming services and a transport option, all on a clean, 8‑acre site with ceramic‑tiled enclosures. The centre also runs occasional promotions and adjusts its holiday hours, such as closing early from Dec 15 2025 to Jan 15 2026.
AI summary
What the reviews say
Customers rave about the clean, safe facility and the caring, experienced staff, especially owner Guy, though a few have reported rude service and strict vaccine policies.
AI-generated from 57 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Sep
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Spotlessly clean kennels and outdoor areas
- Staff treats dogs individually, reducing stress
- Owner Guy praised for experience and kindness
- Good handling of anxious or senior dogs
- Reasonable pricing and reliable communication
Areas to watch
Friction points or concerns that come up more than once.
- Occasional reports of rude or unhelpful staff
- Strict vaccine/quarantine rules can be inconvenient
- Limited acceptance of certain breeds (e.g., pit bulls)
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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