54
InputKit score
4.6
Google rating
60 reviews · 60% replied
Granby, Quebec
CARSTAR Arsenault Granby
AI summary
CARSTAR Arsenault Granby is an auto body shop in Granby, Quebec that offers collision repair, dent removal (including paint‑less dent repair), and full vehicle restoration. They handle damage from accidents, hail, storms, and also provide fleet maintenance, using certified technicians and modern equipment. The shop operates Monday to Friday, 8 am‑5 pm, and offers a 24/7 accident assistance program.
AI summary
What the reviews say
Customers praise CARSTAR Arsenault Granby for courteous, professional staff and high‑quality repairs, but a few complain about unexpected cost increases and appointment handling.
AI-generated from 26 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Courteous, friendly staff (Emmy, Benoit highlighted)
- High‑quality, detailed repairs with excellent color matching
- Clear communication and thorough explanations
- Quick turnaround and loaner‑car courtesy
- Professionalism and attention to customer needs
Areas to watch
Friction points or concerns that come up more than once.
- Estimates often rise sharply after insurance assessment
- Extra fees for final cost breakdown
- Some appointment cancellations and scheduling issues
- Perception of cash‑first approach
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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