/100
56
InputKit score
4.5
Google rating
52 reviews · 69% replied
AI summary
What the reviews say
Customers rave about CarrXpert Napierville’s friendly team, excellent paint and body work, and quick service, especially when handling insurance claims.
AI-generated from 25 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, courteous staff praised by many customers
- High-quality paint and body work, often described as like new
- Fast turnaround, some jobs completed in just a few days
- Helpful assistance with insurance claims and courtesy cars
- Lifetime warranty on certain repairs appreciated
Areas to watch
Friction points or concerns that come up more than once.
- Occasional high estimates compared to competitors
- A few reports of poor communication and delays
- One serious complaint about incomplete repairs
Recurring themes
Topics customers talk about most often in their feedback.
staffquality of workspeedinsurance assistancepricing concerns
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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