/100
49
InputKit score
3.4
Google rating
96 reviews · 26% replied
AI summary
What the reviews say
Customers praise the friendly staff and fast, clean repairs, but many complain about poor communication and long insurance‑related delays.
AI-generated from 26 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, attentive staff (Carla, Samuel, Sam)
- Quick, efficient repairs
- Courtesy vehicle provided
- Vehicle cleaned before return
- Helpful parking assistance
Areas to watch
Friction points or concerns that come up more than once.
- Phone/email unresponsive after estimates
- Insurance repairs can take months
- Reported low‑quality parts and paint issues
- Unexpected extra fees or franchise charges
Recurring themes
Topics customers talk about most often in their feedback.
staffturnaround timecommunicationinsurance handlingquality
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…