/100
56
InputKit score
4.3
Google rating
179 reviews · 87% replied
AI summary
What the reviews say
Most customers praise Carrossier Laval Excel for professional, clean repairs and courteous staff, though a few report serious mishandling of vehicles.
AI-generated from 28 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, polite front‑desk staff
- High‑quality paint and body work
- Responsive communication, especially from the manager
- Clean, well‑maintained shop and courtesy cars
- Fair pricing and willingness to honor warranties
Areas to watch
Friction points or concerns that come up more than once.
- Occasional billing disputes
- Reports of vehicle misuse and missing items
- Inconsistent follow‑up on minor issues
Recurring themes
Topics customers talk about most often in their feedback.
staff attituderepair qualitycommunicationpricingfacility cleanliness
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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