EN

4.3

Google rating

67 reviews · 72% replied

Laval, Quebec

Carrosserie Carotec - membre du réseau CarrXpert

Not an award winner

AI summary

Carrosserie Carotec in Laval is a full‑service auto body shop that handles collision repair, dent removal and painting for all vehicle makes, with a focus on models sold by the ALBI dealership network. The shop uses advanced equipment—including three high‑temperature paint ovens, an electronic paint‑mixing balance and eco‑friendly AkzoNobel paint—to restore cars to factory finish, and offers free estimates, a courtesy vehicle, towing and a lifetime warranty on accident repairs for the owner. It is recognized by insurance companies and is a member of the CarrXpert network.

Carrosserie Carotec - membre du réseau CarrXpert
Carrosserie Carotec - membre du réseau CarrXpert
Carrosserie Carotec - membre du réseau CarrXpert
Carrosserie Carotec - membre du réseau CarrXpert

AI summary

What the reviews say

Most customers praise Carotec for courteous staff, quick turnaround and high‑quality paint work, though a few report poor repairs and long waits.

AI-generated from 24 reviews. May contain inaccuracies.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Friendly, respectful staff
  • Fast, on‑time service
  • Excellent paint matching and finish
  • Clear communication and insurance help
  • Helpful specific team members (e.g., Claudio, Mélanie)

Areas to watch

Friction points or concerns that come up more than once.

  • Occasional low‑quality repairs
  • Long wait times reported by some
  • Inconsistent professionalism on rare cases

Recurring themes

Topics customers talk about most often in their feedback.

staff attitudeservice speedrepair qualitycommunication

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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