4.3

Google rating

722 reviews · 30% replied

10

Years in business

Saint-Paul, Quebec

Carrefour Canin

Not an award winner

AI summary

Carrefour Canin in Saint‑Paul, Quebec, is a one‑stop pet centre offering grooming services, a modern boutique with food and accessories for dogs, cats, fish, rodents and reptiles, and a boarding facility for dogs. It also runs an animal shelter that facilitates adoptions, provides minor veterinary care, and handles lost‑and‑found listings, while serving as the municipal animal‑control office for many surrounding towns where owners can pay licensing fees online.

Carrefour Canin
Carrefour Canin
Carrefour Canin
Carrefour Canin

AI summary

What the reviews say

Customers overwhelmingly praise the friendly staff, wide product range and caring adoption process, but a minority report poor communication, high fees and occasional rude treatment.

AI-generated from 394 reviews. May contain inaccuracies.

Reviews per month

Peak: 108 reviews in Feb

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Warm, helpful staff (Patrick, Diana, Marc‑André)
  • Large selection of food, toys and accessories
  • Compassionate adoption support and follow‑up
  • Quick, professional grooming services
  • Clean, well‑maintained facilities

Areas to watch

Friction points or concerns that come up more than once.

  • High adoption and licence fees
  • Inconsistent phone response and appointment scheduling
  • Occasional rude or dismissive interactions
  • Perceived focus on profit over animal welfare

Recurring themes

Topics customers talk about most often in their feedback.

staff friendlinessproduct varietyadoption experiencepricingcommunication

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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