EN

3.8

Google rating

82 reviews · 4% replied

Saint-Jérôme, Quebec

Carosserie Lafontaine Inc

Not an award winner

Carosserie Lafontaine Inc
Carosserie Lafontaine Inc
Carosserie Lafontaine Inc
Carosserie Lafontaine Inc

AI summary

What the reviews say

Customers praise the high‑quality paint and detail work and the friendly staff, but many complain about very long turnaround times and occasional mistakes.

AI-generated from 26 reviews. May contain inaccuracies.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Excellent paint finish and body repair
  • Friendly, helpful staff (Stéphanie, Karine)
  • Thorough warranty handling
  • Attention to detail on repairs
  • Good communication when issues are escalated

Areas to watch

Friction points or concerns that come up more than once.

  • Turnaround often weeks to months
  • Occasional mis‑installations or extra damage
  • Inconsistent follow‑up on customer inquiries
  • Waiting area lacks amenities

Recurring themes

Topics customers talk about most often in their feedback.

paint qualitystaff friendlinesswait timewarranty service

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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