55
InputKit score
4.2
Google rating
66 reviews · 88% replied
7
Years in business
Rimouski, Quebec
Caron & Guay - Portes et fenêtres / Succursale Rimouski
AI summary
Caron & Guay’s Rimouski branch sells and installs custom-made doors and windows that are manufactured in Quebec. Their products feature multi‑chamber PVC frames, triple weatherstripping and multi‑point locks, meeting or exceeding Energy Star standards for energy efficiency. Customers can request a free in‑home estimate or an online quote, and the company has been operating since 1957.
AI summary
What the reviews say
Customers rave about the high‑quality doors and windows and the friendly, knowledgeable staff, but a minority report frustrating after‑sales service and occasional measurement errors.
AI-generated from 57 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Oct
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Premium product quality and insulation
- Professional, clean installations
- Responsive and knowledgeable sales staff (Stéphane, Valérie, Pelletier)
- Fair pricing and good value
- Clear communication and timely delivery
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent after‑sales support
- Repair delays and regional service limits
- Occasional measurement mistakes
- Some staff perceived as unfriendly
Recurring themes
Topics customers talk about most often in their feedback.
Reviews
What customers say, pulled from verified Google reviews.
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