61
InputKit score
4.0
Google rating
100 reviews · 89% replied
8
Years in business
Sherbrooke, Quebec
Caron & Guay Inc
AI summary
Caron & Guay Inc. is a third‑generation Quebec company that designs, manufactures and installs high‑performance doors and windows for new construction and renovations. Their products are made locally, feature energy‑saving technologies that exceed Energy Star standards, and can be customized in size, colour and finish. Customers can request a free in‑home estimate or an online quote, and the firm has been operating since 1957 with recent expansions to a new production plant in Ange‑Gardien and a retail outlet in Mont‑Saint‑Hilaire.
AI summary
What the reviews say
Customers generally praise Caron & Guay for friendly staff, solid installation work and good product quality, but the after‑sales service and warranty handling are frequent sources of frustration.
AI-generated from 92 reviews. May contain inaccuracies.
Reviews per month
Peak: 4 reviews in Jul
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Courteous, knowledgeable sales team (especially Eric Charland)
- Professional, clean installations
- Good product quality and design
- Responsive service during initial purchase
- Honors long‑term warranties when issues are addressed promptly
Areas to watch
Friction points or concerns that come up more than once.
- Slow or unresponsive after‑sales support
- Long delays on warranty repairs
- Occasional measurement or delivery errors
- Inconsistent handling of broken or warped windows
Recurring themes
Topics customers talk about most often in their feedback.
Reviews
What customers say, pulled from verified Google reviews.
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