EN

3.2

Google rating

109 reviews · 6% replied

10

Years of activity on Google

Montreal, Quebec

Caribe-Sol Tours

Not an award winner

AI summary

Caribe‑Sol Tours is a Montreal‑based travel agency that specializes in vacation packages to Cuba. It offers organized trips to a wide range of Cuban destinations, including Havana, Varadero, Cayo Coco, Cayo Guillermo, Cienfuegos, Holguín, Trinidad and other island resorts, with activities such as beach stays, diving, fishing and cultural tours.

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Caribe-Sol Tours
Caribe-Sol Tours
Caribe-Sol Tours
Caribe-Sol Tours

AI summary

What the reviews say

Caribe‑Sol Tours delivers solid all‑inclusive packages and courteous staff, but many travelers report poor follow‑up, hidden fees and inflexible refunds.

AI-generated from 68 reviews. May contain inaccuracies.

Reviews per month

Peak: 8 reviews in Jan

Monthly review trend based on dated reviews in our database.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Quick, friendly responses from staff like Joe
  • All‑inclusive packages include meals and luggage
  • Clean airport buses and on‑time flights
  • Helpful assistance with last‑minute hotel changes

Areas to watch

Friction points or concerns that come up more than once.

  • Slow or no response to complaints
  • Frequent hotel downgrades and over‑bookings
  • Refunds given only as credit, often delayed

Recurring themes

Topics customers talk about most often in their feedback.

customer servicepricingrefund policyhotel quality

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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