EN

4.4

Google rating

1,621 reviews · 82% replied

Québec City, Quebec

Capitale Chrysler Quebec

Not an award winner

AI summary

Capitale Chrysler is a car dealership in Québec City that sells new and certified‑pre‑owned Chrysler, Jeep, Dodge, RAM, Fiat and Wagoneer vehicles. They also offer financing assistance, trade‑in evaluations, and a service department for maintenance and parts. The showroom and service bays are located at 225 Rue du Marais, with sales open Mon‑Sat and service open Mon‑Fri.

Capitale Chrysler Quebec
Capitale Chrysler Quebec
Capitale Chrysler Quebec
Capitale Chrysler Quebec

AI summary

What the reviews say

Customers rave about friendly, knowledgeable staff and smooth buying experiences, but occasional service delays and communication gaps hurt the overall impression.

AI-generated from 1307 reviews. May contain inaccuracies.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Responsive, courteous salespeople (Jason, Christopher, Joan, Sylvain)
  • Transparent financing and clear paperwork
  • Fast vehicle delivery and test drives
  • Helpful service department for minor repairs
  • Wide inventory of new and used models

Areas to watch

Friction points or concerns that come up more than once.

  • Long wait times for service appointments
  • Inconsistent follow‑up on repairs and warranty issues
  • Occasional pressure‑selling or mis‑quoted prices
  • Mixed experiences with after‑sales support

Recurring themes

Topics customers talk about most often in their feedback.

staff friendlinessdelivery speedservice wait timescommunication

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

Loading reviews…