57
InputKit score
4.0
Google rating
472 reviews · 58% replied
Dollard-Des Ormeaux, Quebec
Cadillac West Island
AI summary
Cadillac West Island is a Cadillac dealership in Montreal offering new and pre‑owned Cadillac vehicles, including demo and certified‑pre‑owned models. They also provide financing, trade‑in and lease options, plus a full service department for maintenance, parts and tires. The showroom is part of the Dilawri automotive group.
AI summary
What the reviews say
Customers rave about the friendly, knowledgeable staff and smooth buying experience, but some complain about high service costs and poor post‑sale follow‑up.
AI-generated from 18 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Attentive, pressure‑free sales (Angelo, William, Matthew)
- Transparent financing and pricing
- Helpful delivery team (Yara, Christian)
- Professional, responsive service staff
Areas to watch
Friction points or concerns that come up more than once.
- High labor rates for maintenance
- Delayed or missing follow‑up on calls
- Inconsistent after‑sale repairs (brakes, inspections)
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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