51
InputKit score
4.6
Google rating
96 reviews · 19% replied
Lavaltrie, Quebec
Bumper to Bumper Service Auto - Garage Fafard Inc.
AI summary
Bumper to Bumper Service Auto – Garage Fafard Inc. is an auto repair shop in Lavaltrie, Quebec offering a full range of maintenance and repair services, including oil changes, brake replacement, tire work, battery replacement, engine diagnostics, and transmission repairs. Their certified technicians use modern diagnostic equipment and provide transparent pricing with a 3‑year/60,000 km warranty on parts and labor. They also service electric vehicles and offer roadside assistance across North America.
AI summary
What the reviews say
Customers praise Bumper to Bumper Service Auto for fast, honest service and a welcoming team, though a few have run into unexpected fees or scheduling hiccups.
AI-generated from 37 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Quick turnaround on repairs (e.g., alternator in 40 min)
- Friendly, attentive owner Michel and staff
- Transparent pricing, no hidden fees for most jobs
- Reasonable rates for oil changes, tire work, and diagnostics
- High trust level; many repeat customers
Areas to watch
Friction points or concerns that come up more than once.
- Occasional surprise charges (e.g., lamp replacement, rust removal)
- Scheduling delays for new customers
- Inconsistent communication about extra checks
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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