59
InputKit score
4.6
Google rating
639 reviews · 64% replied
Gatineau, Quebec
Buckingham Toyota
AI summary
Buckingham Toyota is a Gatineau‑based dealership that sells new and certified‑pre‑owned Toyota vehicles, including cars, SUVs, trucks and electrified models. They also provide financing options, trade‑in evaluations, and a full service department with parts and accessories. The location offers online tools for pricing, test drives, and appointment scheduling.
AI summary
What the reviews say
Most customers commend the staff’s friendliness and the fast, courteous service, especially noting salespeople like Georges and Jonathan, while a handful of reviews flag serious safety and communication problems.
AI-generated from 21 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Georges and Jonathan receive repeated praise for professionalism
- Quick provision of courtesy vehicles
- Friendly, attentive customer service
- Efficient sales process and good value deals
- Overall high satisfaction with service department
Areas to watch
Friction points or concerns that come up more than once.
- Repeated tire‑pressure/inspection issues on loan cars
- Oil‑change errors and lack of compensation
- Deposit refunds and vehicle availability mishandled
- Occasional unprofessional or unresponsive staff
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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