58
InputKit score
4.7
Google rating
141 reviews · 58% replied
9
Years in business
Lachute, Quebec
Boutique TELUS
AI summary
Boutique TELUS in Lachute is a local TELUS retail outlet. It offers security and smart‑home solutions from TELUS, along with the ability to manage and support TELUS accounts (mobility, internet, TV, etc.). Customers can visit the store, contact support, or use the My TELUS portal for service management.
AI summary
What the reviews say
Customers rave about the attentive, knowledgeable staff and fast, courteous service, making the boutique a go‑to spot for Telus needs.
AI-generated from 98 reviews. May contain inaccuracies.
Reviews per month
Peak: 34 reviews in Feb
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable staff (Ariane, Maxime, Zachary, Jonathan)
- Quick, patient explanations of plans and devices
- Consistently helpful with account changes and troubleshooting
- Positive, welcoming atmosphere in the boutique
Areas to watch
Friction points or concerns that come up more than once.
- Occasional rude or unhelpful clerk on the phone
- Limited seating/wait area in the kiosk
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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