55
InputKit score
4.3
Google rating
1,091 reviews · 4% replied
10
Years in business
Québec City, Quebec
Boucher Lortie
AI summary
Boucher Lortie is a Quebec City contractor that offers residential and commercial electrical, plumbing, heating (including natural‑gas and thermopumps), air‑conditioning and refrigeration services. They install and service systems such as furnaces, thermopumps, EV charging stations, and provide energy‑efficiency inspections, automation and bi‑energy conversions. Customers can request service, get quotes and pay bills online, and the company handles emergency calls.
AI summary
What the reviews say
Customers generally praise Boucher Lortie for fast, courteous service and skilled technicians, but occasional billing surprises and scheduling hiccups hurt the experience.
AI-generated from 724 reviews. May contain inaccuracies.
Reviews per month
Peak: 32 reviews in Aug
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Prompt arrivals, often same‑day
- Technicians are polite and explain work
- High quality plumbing and electrical fixes
- Clear communication from dispatchers
- Good value on larger projects
Areas to watch
Friction points or concerns that come up more than once.
- Unexpected credit‑card charges
- Last‑minute cancellations or delays
- Perceived high hourly rates
- Occasional mis‑installed parts
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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