59
InputKit score
4.2
Google rating
45 reviews · 81% replied
9
Years in business
Montreal, Quebec
Bois Expansion inc.
AI summary
Bois Expansion inc. is a Montreal‑based manufacturer and distributor of wood moldings, stair components, doors, flooring and other architectural wood products. They offer a large catalogue of standard items in over 60 wood species and also provide custom, made‑to‑order pieces and exact reproductions of heritage elements, with online ordering for professionals and DIY customers. The company emphasizes local production, 40 years of expertise and eco‑responsible manufacturing.
AI summary
What the reviews say
Customers praise the huge wood selection and knowledgeable staff, but a few report poor communication and return hassles.
AI-generated from 26 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Oct
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Extensive inventory of wood, mouldings, and stair parts
- Friendly, knowledgeable staff (Eric, Colette, Ghislain)
- High‑quality materials and custom orders
- Quick, efficient service for professionals
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent communication on order changes
- Rude attitude reported by some English‑speaking customers
- Return and refund policies seen as unclear
Recurring themes
Topics customers talk about most often in their feedback.
Reviews
What customers say, pulled from verified Google reviews.
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