53
InputKit score
3.6
Google rating
20 reviews · 25% replied
9
Years in business
Chicoutimi, Quebec
Blackburn & Blackburn
AI summary
Blackburn & Blackburn is a regional supplier and service provider for businesses in the Chicoutimi‑Jonquière area. They sell and support office equipment such as copiers, point‑of‑sale systems, computers, office furniture, IP telephony, and surveillance cameras, and also handle time‑stamping and shipping solutions. The company offers financing through credit‑lease and provides free, detailed quotes.
AI summary
What the reviews say
Customers are split – many praise fast, friendly service and knowledgeable staff like Tania, while others complain about long waits, poor communication and outdated info.
AI-generated from 14 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Apr
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Knowledgeable staff, especially Mlle Tania
- Fast, courteous service
- Good advice and custom solutions
- Reasonable pricing
- Consistent quality over years
Areas to watch
Friction points or concerns that come up more than once.
- Outdated opening hours online
- Long delays, understaffed
- Poor communication, no callbacks
- Programming errors and service gaps
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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