/100
51
InputKit score
4.0
Google rating
35 reviews · 0% replied
8
Years of activity on Google
AI summary
What the reviews say
Customers generally love Biju for its friendly staff, solid craftsmanship and fair prices, but a handful of shoppers report rude service and watch‑repair mishaps.
AI-generated from 29 reviews. May contain inaccuracies.
Reviews per month
Peak: 8 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable staff (Stefan, Steph, Mr Znaty)
- Competitive pricing on jewelry and repairs
- Quick, high‑quality watch and jewelry repairs
- Wide selection of trendy gifts
- Warm, attentive customer service
Areas to watch
Friction points or concerns that come up more than once.
- Occasional rude or unprofessional interactions
- Inconsistent opening‑hour adherence
- Watch battery changes sometimes cause damage
- Some customers feel overcharged
Recurring themes
Topics customers talk about most often in their feedback.
staffpricingwatch repairopening hourscustomer service
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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