/100
56
InputKit score
4.7
Google rating
234 reviews · 6% replied
11
Years of activity on Google
AI summary
What the reviews say
Customers rave about the quick, courteous service and high‑quality custom work, while a few isolated complaints mention pricing or occasional mishandling.
AI-generated from 204 reviews. May contain inaccuracies.
Reviews per month
Peak: 6 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast, often same‑day repairs and adjustments
- Friendly, knowledgeable staff (Raffi, Nadia, etc.)
- Custom design work praised for quality and price
- Wide selection of chains, rings and watches
- Honest communication and flexible budgeting
Areas to watch
Friction points or concerns that come up more than once.
- Some say watch‑battery prices are high
- Rare reports of damaged pieces or poor pricing
Recurring themes
Topics customers talk about most often in their feedback.
repair speedstaff friendlinesscustom jewelrypricingcommunication
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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