54
InputKit score
3.9
Google rating
41 reviews · 0% replied
8
Years of activity on Google
Rosemère, Quebec
Bijouterie Roger Roy Rosemere
AI summary
Roger Roy is a family‑run jeweler in Rosemère, Quebec, operating since 1958. They sell engagement and wedding rings, a range of watches and jewelry from brands like Swarovski, Citizen and Roberto di Milano, and offer custom pieces. The store also provides repair services, cleaning, polishing, battery replacement and gemstone setting.
AI summary
What the reviews say
Customers praise the friendly, attentive staff and good value, but several report poor quality and disappointing after‑sales service.
AI-generated from 25 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Feb
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Helpful staff who listen to budget and style
- Quick, courteous service
- Positive experiences with specific employees (Sabine, Sonia, Rafy)
- Reasonable pricing for many items
- Pleasant store atmosphere
Areas to watch
Friction points or concerns that come up more than once.
- Quality issues with some gold pieces
- Refunds and exchanges often denied
- Inconsistent after‑sales repairs
- Occasional rude or unhelpful attitude
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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