61
InputKit score
4.3
Google rating
180 reviews · 9% replied
5
Years of activity on Google
Laval, Quebec
Bijouterie Roger Roy
AI summary
Bijouterie Roger Roy is a Laval‑based jeweler that sells engagement rings, wedding bands, watches and a wide range of jewelry—including necklaces, bracelets, earrings, and pendants—featuring diamonds, gemstones and various gold alloys. They carry brands such as Roger Roy Van & Co, Marilyne, Swarovski, Citizen, Bulova, Fossil, Skagen, Roberto di Milano and others. The shop also offers repair, cleaning, polishing, rhodium plating, battery replacement and gemstone‑setting services.
AI summary
What the reviews say
Customers love the warm, helpful service—particularly from Oussama and Fadia—and the good variety and prices, but a minority report serious service and pricing issues.
AI-generated from 147 reviews. May contain inaccuracies.
Reviews per month
Peak: 10 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, attentive staff (especially Oussama and Fadia)
- Wide selection of jewelry at competitive prices
- Quick watch battery changes and repairs
- Personalized advice and patient service
- Generally smooth buying experience for rings and alliances
Areas to watch
Friction points or concerns that come up more than once.
- Reports of overcharging and misleading discounts
- Inconsistent handling of deposits and refunds
- Some customers experienced poor after‑sales service or lost items
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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