56
InputKit score
4.8
Google rating
30 reviews · 10% replied
3
Years of activity on Google
Joliette, Quebec
Bijouterie Roger Roy Joliette
AI summary
Bijouterie Roger Roy in Joliette is a family‑run jeweler that sells engagement rings, wedding bands, watches and a wide range of fine jewelry—including pieces set with diamonds, gemstones and gold of various karats. They carry brands such as Roger Roy, Van & Co, Swarovski, Citizen, Bulova and others, and also offer custom jewelry services. The shop provides repair, cleaning, polishing, rhodium plating, battery replacement and gemstone‑setting services.
AI summary
What the reviews say
Customers rave about the friendly, expert staff and fast, affordable service, though a single broken gold chain raised a quality concern.
AI-generated from 24 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Mar
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Highly attentive, personalized service
- Quick, on‑the‑spot repairs (e.g., medical bracelet)
- Competitive pricing and good value
- Knowledgeable staff, especially Mr. Berg and Madeleine
- Wide selection of quality jewelry
Areas to watch
Friction points or concerns that come up more than once.
- Isolated issue with gold chain durability
- No clear warranty policy mentioned
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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