54
InputKit score
3.7
Google rating
35 reviews · 11% replied
8
Years of activity on Google
Gatineau, Quebec
Bijouterie Roger Roy Hull
AI summary
Roger Roy is a family‑run jeweler in Gatineau offering engagement and wedding rings, watches and a wide range of fine jewelry from brands like Swarovski, Citizen and Roberto di Milano. They also provide custom jewelry services, repairs, cleaning, polishing, rhodium plating and watch battery replacement.
AI summary
What the reviews say
Customers praise the staff’s friendliness and occasional fast, free watch fixes, but many report repeated repair failures and poor after‑service handling.
AI-generated from 23 reviews. May contain inaccuracies.
Reviews per month
Peak: 5 reviews in Feb
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Quick, free watch repairs
- Friendly, helpful staff
- Honest advice on ring sizing
- Good value for simple jobs
- Fast turnaround on some repairs
Areas to watch
Friction points or concerns that come up more than once.
- Repeated broken repairs
- Long delays for battery changes
- Accusations of poor quality jewelry
- Rude or dismissive attitude
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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