EN

3.6

Google rating

53 reviews · 9% replied

9

Years of activity on Google

Brossard, Quebec

Bijouterie Roger Roy Champlain

Not an award winner

AI summary

Bijouterie Roger Roy Champlain is a Brossard‑based jeweler that sells engagement rings, wedding bands, solitaire and eternity styles, as well as a range of watches from brands like Citizen, Bulova and Swarovski. They also carry a variety of jewelry pieces—rings, earrings, bracelets, pendants—and offer custom designs, GIA‑certified diamonds, and precious stones. In addition to sales, the shop provides repair services, cleaning, polishing, rhodium plating, battery replacement, and stone setting.

Bijouterie Roger Roy Champlain

AI summary

What the reviews say

Customers praise friendly staff and low prices, but many report poor after‑sale service and repair issues.

AI-generated from 38 reviews. May contain inaccuracies.

Reviews per month

Peak: 10 reviews in Feb

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Helpful staff members like Lena, Oussama and Yola
  • Competitive pricing on rings and bracelets
  • Fast, courteous service for simple purchases
  • Good selection of watches and jewelry

Areas to watch

Friction points or concerns that come up more than once.

  • Inconsistent or dishonest after‑sale support
  • Repair estimates often change or add hidden fees
  • Long delays on custom orders and refunds

Recurring themes

Topics customers talk about most often in their feedback.

staff friendlinesspricingrepair/return policiescommunication

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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