/100
53
InputKit score
4.4
Google rating
252 reviews · 13% replied
9
Years of activity on Google
AI summary
What the reviews say
Customers rave about the personable staff and the quality of custom pieces, noting fair prices and fast service, though a few have experienced communication lapses on repairs.
AI-generated from 168 reviews. May contain inaccuracies.
Reviews per month
Peak: 42 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, attentive staff (Naya, Faouzia, Amanda)
- High-quality custom jewelry and good craftsmanship
- Reasonable prices and occasional discounts
- Quick repairs and battery changes
- Warm, welcoming atmosphere
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent communication on order delays
- Occasional warranty or return disputes
- Some customers report poor durability of certain items
Recurring themes
Topics customers talk about most often in their feedback.
staffcustom designpricingrepair turnaround
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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