EN

4.3

Google rating

33 reviews · 3% replied

8

Years of activity on Google

Québec City, Quebec

Bijouterie Pénélope

Not an award winner

AI summary

Bijouterie Pénélope is a Quebec City retailer that sells fine jewelry—including rings, necklaces, bracelets and earrings in gold, silver, platinum and mixed metals—along with watches from brands like Tissot and Frederique Constant. The shop also offers luxury accessories such as Montblanc writing instruments, leather goods, and gift items like jewelry boxes and watch winders. Orders over CAD 250 qualify for free shipping and are processed within three business days.

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Bijouterie Pénélope

AI summary

What the reviews say

Customers love the friendly staff and fast, professional repairs, but a few have experienced poor communication and unsatisfactory fixes.

AI-generated from 22 reviews. May contain inaccuracies.

Reviews per month

Peak: 2 reviews in Jan

Monthly review trend based on dated reviews in our database.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Knowledgeable staff (especially Gabriel)
  • Quick and precise watch/jewelry repairs
  • Wide selection of high‑end pieces
  • Reasonable pricing and good value
  • Polite, personalized service

Areas to watch

Friction points or concerns that come up more than once.

  • Inconsistent handling of repair requests
  • Occasional condescending tone from staff
  • Delays and unclear pricing estimates

Recurring themes

Topics customers talk about most often in their feedback.

service qualitystaff professionalismrepair reliabilitypricingcommunication

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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