52
InputKit score
4.3
Google rating
79 reviews · 10% replied
8
Years of activity on Google
Montreal, Quebec
Bijouterie ORLY / Place Ville Marie
AI summary
ORLY Jewellers is a family‑owned retailer in Montreal that sells fine jewelry—including necklaces, rings, earrings, bracelets and lab‑grown diamonds—and a range of Swiss watch brands such as Tissot, Longines, Hamilton and Mido. The store also carries fashion jewelry lines like Miss Mimi by Yaël and the A.R.Z Steel collection, and offers jewelry and watch repair services. Free shipping is provided on Canadian orders over $149.
AI summary
What the reviews say
Most customers praise the friendly, fast service and knowledgeable staff, especially Albert, Marc and Sana, but a handful report rude behavior and poor repair quality.
AI-generated from 69 reviews. May contain inaccuracies.
Reviews per month
Peak: 14 reviews in Feb
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Quick, often free, watch and bracelet repairs
- Staff praised for friendliness and expertise
- Personalized assistance for purchases and customizations
- Helpful phone support and clear communication
- Wide selection of watches and jewelry
Areas to watch
Friction points or concerns that come up more than once.
- Occasional reports of rude or aggressive staff
- Inconsistent repair quality on some items
- Perceived high prices on certain pieces
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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