/100
56
InputKit score
3.8
Google rating
98 reviews · 12% replied
10
Years of activity on Google
AI summary
What the reviews say
Customers are split: many praise the friendly staff and quick service, but a large number report poor communication, missed deadlines, and low‑quality jewelry.
AI-generated from 72 reviews. May contain inaccuracies.
Reviews per month
Peak: 24 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, helpful staff (Eric and Mali) praised
- Quick repairs and same‑day service
- Competitive pricing on many items
- Personalized advice and attentive service
Areas to watch
Friction points or concerns that come up more than once.
- Frequent missed deadlines and broken promises
- Poor after‑sales support and refunds
- Low quality or tarnishing jewelry
Recurring themes
Topics customers talk about most often in their feedback.
staff friendlinesspricingdelivery delaysproduct quality
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…