/100
52
InputKit score
4.3
Google rating
136 reviews · 13% replied
11
Years of activity on Google
AI summary
What the reviews say
Customers love the friendly staff and quick repairs, but some report poor after‑sales service and quality issues.
AI-generated from 113 reviews. May contain inaccuracies.
Reviews per month
Peak: 22 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Warm, attentive service from staff like Emma and Zola
- Fast and accurate jewelry repairs
- Good price range and variety of brands
- Helpful advice on sizing and selection
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent after‑sales support and refunds
- Occasional poor product quality or broken items
- Long wait times or unresponsive staff
Recurring themes
Topics customers talk about most often in their feedback.
staff friendlinessrepair speedpricingafter‑sales service
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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