/100
54
InputKit score
4.4
Google rating
100 reviews · 3% replied
8
Years of activity on Google
AI summary
What the reviews say
Customers love the warm service and fast repairs, but several have experienced broken pieces and poor handling of returns.
AI-generated from 76 reviews. May contain inaccuracies.
Reviews per month
Peak: 30 reviews in Apr
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, attentive staff (especially Stéphanie and Rania)
- Quick turnaround on repairs and orders
- Wide selection of jewelry for all tastes
- Reasonable prices for many items
Areas to watch
Friction points or concerns that come up more than once.
- Frequent reports of defective jewelry
- Inconsistent handling of refunds and warranties
- Occasional rude or dismissive employee behavior
Recurring themes
Topics customers talk about most often in their feedback.
staffrepair speedproduct qualityreturn policy
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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