/100
57
InputKit score
3.5
Google rating
60 reviews · 0% replied
12
Years of activity on Google
AI summary
What the reviews say
Customers are split: many praise friendly staff and low prices, but numerous complaints cite rude service, poor repairs, and questionable quality.
AI-generated from 52 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Oct
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, helpful owners and staff
- Reasonable pricing on repairs
- Quick battery changes and basic fixes
- Wide selection of jewelry
Areas to watch
Friction points or concerns that come up more than once.
- Rude, condescending attitude from some employees
- Inconsistent repair quality and lost stones
- Alleged overcharging and hidden fees
- Reports of poor watch‑making competence
Recurring themes
Topics customers talk about most often in their feedback.
staff behaviorrepair qualitypricingcustomer service
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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