/100
61
InputKit score
4.5
Google rating
177 reviews · 96% replied
9
Years of activity on Google
AI summary
What the reviews say
Customers love the painless piercings and the warm, helpful staff, but a few complain about high repair fees and inconsistent return policies.
AI-generated from 135 reviews. May contain inaccuracies.
Reviews per month
Peak: 6 reviews in Apr
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Gentle, painless ear‑piercings for kids and adults
- Friendly, attentive staff – especially Nathalie
- Quick watch battery changes and repairs
- Wide selection of jewelry with good warranties
- Responsive after‑sales service on broken items
Areas to watch
Friction points or concerns that come up more than once.
- Repair and resizing fees seen as excessive
- Return/exchange process described as rigid
- Occasional reports of rude interactions
Recurring themes
Topics customers talk about most often in their feedback.
piercingstaffpricingafter‑sales service
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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