/100
60
InputKit score
4.0
Google rating
70 reviews · 86% replied
9
Years of activity on Google
AI summary
What the reviews say
Most shoppers praise the warm staff, quick repairs and good selection, but a minority report frustrating after‑sales experiences and strict return policies.
AI-generated from 60 reviews. May contain inaccuracies.
Reviews per month
Peak: 14 reviews in Feb
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, attentive staff (Debby, Ginette)
- Fast, quality jewelry repairs
- Wide selection of custom pieces
- Reasonable pricing for custom work
Areas to watch
Friction points or concerns that come up more than once.
- After‑sales service can be slow or uncooperative
- Return policy limited to store credit
- Some reports of lost stones or workmanship issues
- Prices considered high by some customers
Recurring themes
Topics customers talk about most often in their feedback.
staffrepairpricingafter‑salesselection
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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