/100
55
InputKit score
3.8
Google rating
74 reviews · 80% replied
13
Years of activity on Google
AI summary
What the reviews say
Customers love the attentive, custom service and several standout staff members, but many complain about inconsistent pricing and poor after‑sales support.
AI-generated from 56 reviews. May contain inaccuracies.
Reviews per month
Peak: 7 reviews in Nov
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Highly personalized service for engagement rings
- Staff members like Jean‑Jacques, Denise and Lyne get frequent praise
- Quick, friendly assistance for budget‑friendly pieces
- Willingness to loan temporary jewelry during repairs
Areas to watch
Friction points or concerns that come up more than once.
- Pricing often seen as inflated or misleading
- Repair turnaround times can be long
- Some staff are described as rude or condescending
Recurring themes
Topics customers talk about most often in their feedback.
custom designstaff friendlinesspricingafter‑sales service
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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