/100
51
InputKit score
2.9
Google rating
33 reviews · 0% replied
9
Years of activity on Google
AI summary
What the reviews say
Customers are split: many praise the friendly owner and quick repairs, but a large number report dishonest sales tactics, poor service and pricing issues.
AI-generated from 23 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Jun
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, personable owner
- Fast watch battery and bracelet adjustments
- Good engraving service
- Reasonable prices for some repairs
- Long‑time loyal customers
Areas to watch
Friction points or concerns that come up more than once.
- Alleged misrepresentation of metal purity
- Inconsistent gold weight and pricing
- Rude or dismissive customer service
- Long wait times and missed appointments
Recurring themes
Topics customers talk about most often in their feedback.
service qualitypricing honestystaff attitudewait time
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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