/100
49
InputKit score
4.0
Google rating
72 reviews · 0% replied
7
Years of activity on Google
AI summary
What the reviews say
Most customers praise La Perla for its warm staff, low prices and quick, quality service, though a minority report serious service lapses.
AI-generated from 56 reviews. May contain inaccuracies.
Reviews per month
Peak: 4 reviews in Nov
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, attentive staff (Jack, Alexie, Mrs. Alexis)
- Very competitive prices and willingness to negotiate
- Fast, high‑quality repairs and custom work
- Wide selection of jewelry for all budgets
Areas to watch
Friction points or concerns that come up more than once.
- Occasional delays or mistakes on custom pieces
- Some customers experienced rude or unprofessional behavior
- Inconsistent handling of watch battery changes
Recurring themes
Topics customers talk about most often in their feedback.
pricingstaff friendlinessrepair speedcustom orders
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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