/100
61
InputKit score
4.8
Google rating
317 reviews · 78% replied
11
Years of activity on Google
AI summary
What the reviews say
Customers rave about Jacob’s warm, expert service, quick custom work and solid quality, though a few note occasional staff rudeness or pricing confusion.
AI-generated from 275 reviews. May contain inaccuracies.
Reviews per month
Peak: 20 reviews in Jun
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable staff
- Fast custom designs, even same‑day
- High quality craftsmanship
- Transparent pricing, good value
- Family‑like atmosphere
Areas to watch
Friction points or concerns that come up more than once.
- Occasional rude salesperson
- Repair cost transparency issues
- Inconsistent communication on timelines
- Limited availability late hours
Recurring themes
Topics customers talk about most often in their feedback.
staff friendlinesscustom design speedqualitypricingfamily atmosphere
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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