61
InputKit score
4.9
Google rating
1,163 reviews · 98% replied
10
Years of activity on Google
Montreal, Quebec
Bijouterie Italienne - Official Rolex Retailer
AI summary
Bijouterie Italienne is a family‑owned luxury jeweler and watch retailer in Montreal, offering fine jewelry (diamonds, 18K gold, engagement rings) and high‑end watches from brands such as Rolex, Tudor, TAG Heuer, Grand Seiko and more. The shop provides in‑store appointments, free Canadian shipping on orders over $500, and has been operating since 1959 as an official Rolex dealer.
AI summary
What the reviews say
Customers rave about the warm, personalized service and deep product knowledge, especially from staff like Noah, Marco and Gaby, while occasional wait‑time frustrations are the main downside.
AI-generated from 945 reviews. May contain inaccuracies.
Reviews per month
Peak: 36 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, welcoming atmosphere
- Highly knowledgeable staff on watches and jewelry
- Personalized, pressure‑free buying experience
- Prompt follow‑up and communication
- Family‑run vibe makes clients feel like regulars
Areas to watch
Friction points or concerns that come up more than once.
- Long wait lists for popular Rolex models
- Inconsistent after‑sales service on some repairs
- Occasional difficulty reaching staff by phone
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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